Return and Refund Policy
Return and Refund Policy
Thank you for choosing Ayrame for your shopping needs. We want to ensure that your experience with us is nothing short of exceptional. If, for any reason, your product is damaged or received wrong product, we have outlined our return and refund policy to provide you with clarity and peace of mind.
Interpretation and Definitions
When it comes to returns and refunds, we want to ensure that our terms are clear and easy to understand. Here's what you need to know:
Interpretation
The terms used in this policy have specific meanings, which we've defined to ensure clarity.
Definitions
For the purposes of this Return and Refund Policy:
Your Order Cancellation Rights
We understand that circumstances may change, and you may need to cancel your order. Here's what you need to know about your cancellation rights:
Conditions for Returns
We want to ensure that returns are straightforward and hassle-free. Here are the conditions for returns:
Returning Goods
If you need to return goods, please follow these steps:
Gifts
If you received the goods as a gift, here's what you need to know:
Contact Us
If you have any questions or concerns about our Return and Refund Policy, please don't hesitate to reach out to us at care@ayrame.in. We're here to help!
Thank you for choosing Ayrame for your shopping needs. We want to ensure that your experience with us is nothing short of exceptional. If, for any reason, your product is damaged or received wrong product, we have outlined our return and refund policy to provide you with clarity and peace of mind.
Interpretation and Definitions
When it comes to returns and refunds, we want to ensure that our terms are clear and easy to understand. Here's what you need to know:
Interpretation
The terms used in this policy have specific meanings, which we've defined to ensure clarity.
Definitions
For the purposes of this Return and Refund Policy:
- Company: Refers to SPAmily Enterprises, located at Krishna College Back Gate, Sugunapuram, Coimbatore Tamil Nadu 641008.
- Goods: The items available for purchase on our website.
- Orders: Your requests to purchase goods from us.
- Service: Our website, accessible at https://ayrame.in.
- Website: Ayrame's website, accessible at https://ayrame.in.
- You Refers to the individual using our service or the legal entity on behalf of which they are accessing our service.
Your Order Cancellation Rights
We understand that circumstances may change, and you may need to cancel your order. Here's what you need to know about your cancellation rights:
- You have the right to cancel your order within 7 days without providing a reason.
- The deadline for cancelling an order is 7 days from the date you received the goods or a third party, not the carrier, took possession of the delivered product.
- To exercise your right of cancellation, simply inform us of your decision via email at care@ayrame.in.
Conditions for Returns
We want to ensure that returns are straightforward and hassle-free. Here are the conditions for returns:
- Goods must have been purchased within the last 7 days.
- Goods must be returned in their original packaging.
- Certain goods cannot be returned, including personalized items, perishable goods, and items that have been opened or mixed with other items.
Returning Goods
If you need to return goods, please follow these steps:
- You are responsible for the cost and risk of returning the goods to us.
- Ship the goods to the following address: Krishna College Back Gate, Sugunapuram, Coimbatore, Tamil Nadu 641008.
- We recommend using an insured and trackable mail service to ensure safe delivery.
Gifts
If you received the goods as a gift, here's what you need to know:
- If the goods were marked as a gift and shipped directly to you, you'll receive a gift credit once the returned product is received.
- If the goods were not marked as a gift, or if the gift giver had the order shipped to themselves, the refund will be sent to the gift giver.
Contact Us
If you have any questions or concerns about our Return and Refund Policy, please don't hesitate to reach out to us at care@ayrame.in. We're here to help!